How do I see delivery cost? Enter your UK postcode in checkout; available methods and prices will appear before payment.
Can I cancel after ordering? Contact us immediately. We can stop an order only before it enters dispatch.
What currency will I see? GBP (£) for the UK market.
What should I do about a damaged parcel? Photograph the parcel and product, then email support.
Are returns free? Faulty or incorrect items are handled at our cost; change-of-mind postage is normally yours.
How long do refunds take? We usually issue them within 14 days of receiving the return.
NOVA Market